17.
Human Relations in Management
Meaning, Theoretical Approaches,
Importance, and Managerial Role
Introduction
Human relations
in management is a comprehensive approach that emphasizes the value of
interpersonal relationships in the workplace. It focuses on how effective
communication, empathy, mutual respect, and psychological understanding can
influence employee motivation, productivity, and alignment with organizational
goals.
Unlike traditional models that rely heavily on authority and command-based systems, human relations management recognizes that employees are not merely tools of production, but human beings with emotions, expectations, and social needs. Effective managers, therefore, are not just task-givers—they are facilitators who create an environment where people feel valued, understood, and empowered.
